Refund policy

Hello Art Hatchery sells used materials that cover a wide range of conditions. We're thorough with our listings and photography, and we regularly sell items with rust, dents, dings, cracks, folds...you name it.

If the item you purchased is defective or doesn't match the listing we will provide a refund for the item. We are not able to provide refunds for shipping unless we make a shipping error.

We are not responsible for damaged, lost, or stolen packages. 

If there are problems with your order please contact us right away at jenny@helloarthatchery.com or stop in the store.